Contact Information / Customer Support Policy
We're here to help. Our team is available to assist you with orders,
inquiries, device swap assessments, and after-sales support.
Contact Us
📱 WhatsApp & Call: 0754597571
📍 Ivory Plaza, Shop G-12, Wilson Street,
Opposite New Pioneer Mall, Kampala, Uganda
🕐 Business Hours: Monday – Saturday, 9:00 AM – 7:00 PM
Response Times
We aim to respond to all WhatsApp messages within 1 hour during
business hours. Inquiries received outside business hours will be
attended to the next business day.
Support Topics We Handle
- Order tracking and delivery updates
- Phone swap bookings and assessments
- Returns and refund requests
- Product availability and pricing
We are committed to resolving all complaints fairly and promptly.
Customer satisfaction is our priority.
